Order Process
Enquiry: We will respond all enquiries within 12 hours (enquiries with drawings, samples) and provide quotation within 48 hours.
Order: When the order is confirmed, all the drawings and samples will be converted into CAD drawing. We will arrange time schedule for producing customer order after design drawings are confirmed by both parties. During the producing period, Makas Carbide Knives will update tracking and recording progress and feedback to customers regularly.
Inspection: The inspecting work will run through the production. There is also a second inspection before delivery, in order to make sure our products are in good condition.
Packaging: All knives are packed with anti-rust paper and edge protection rubber. Corrugated paper carton will be used. Big knives will be protected by wood case with bolts.
Ensure products are 100% safe and sound during delivery.
Delivery: We are the first choose UPS, TNT, DHL, FEDEX as the shippment, You can trace delivery status timely.
After-sale service: We are responsible for every piece of knife of our company. We have the ability to examine all of your cutting applications and offer you the very best solutions to help improve your performance and accuracy.
If you have any inquiry, please contact with me. We will send the quotation to you with the competitive price and delivery time shortly. Please send email to us:
sharpcarbide@126.com
So that we can receive your inquiry immediately.
1. Send the drawing or specifications to us by email.
2. We will check the drawings or specifications and send the quotation to you.
3. We will make the PI and send it to customers.
4. We will produce the products for customers.
5. Our quality department will check the products
6. Delivery the goods to customers
7. Get the feedback from customers.
